December 25th, 2007 by ketyung
Magic Jack is a little USB device, which you can hook it up to your computer’s USB port to make calls to any home telephones. To use it, connect Magic Jack to your computer’s USB port, plug a telephone line home phone to the RJ11 port (phone jack) of Magic Jack and the software on it will load automatically to let you dial your numbers for making calls.
Magic Jack costs you only $39.95 for the first year and $19.95 for subsequent years. It’s a complete phone service that comes with a phone number, that you can make local and long distance calls. Besides, it includes free voicemail service for receiving messages whether you’re offline or online. Some other common services seen in phone services such as caller ID, call waiting, free directory assistance, call forwarding, free three way calling, and 911 are also included with Magic Jack. MagicJack also comes with couple of international prepaid packages starting at $5.
This is useful for geeks who always stay in front of the computers. Of course, it wouldn’t be that convenient for some users as making calls will need to have your computers turned on. Anyway, it’s simply a cheap package, which has no charges for usage.
Update: A little correction and my apology here for having left some people confused about the MagicJack. The sentence above mentions “plug a telephone line to MagicJack” has been corrected, it shall be “plug a home phone to the other end of MagicJack that has a phone jack” does NOT mean you need a home telephone line to route your calls out in conventional telephony network in this case. MagicJack actually comes with one end is the USB port for hooking up to your computer and the other end is a RJ11 port (phone jack) that you can connect to any home telephone to make calls! To put it short, MagicJack uses VOIP to route your calls to MagicJack routing center and then it subsequently routes your calls to other home phones in the US. In this case, your computer will need an Internet access such as DSL, cable modem, other broadbands and WiFi etc. You can find more about it on MagicJack FAQ Page
via [SlipperyBrick]
Magic Jack,Computer phone,computer makes calls to home phones
Technorati Tags: Magic Jack, Computer phone, computer makes calls to home phones
December 25th, 2007 at 6:00 pm
Does this work in Malaysia?
December 25th, 2007 at 6:34 pm
Hi ben, it’s meant for US and Canada only
December 31st, 2007 at 6:55 pm
The above description says “plug a telephone line to Magic Jack”. Of course you can make calls since the phone line provides the dial tone. This sounds like a rip-off for people who don’t realize what a telephone line does.
January 3rd, 2008 at 11:47 am
Is this a good peoduct? Carol
January 3rd, 2008 at 11:49 am
Is this for real?
January 6th, 2008 at 10:12 pm
As the article says (and their website describes, see MagicJack.com), the phone instrument plugs into the Magic Jack. The Magic Jack plugs into a computer USB port. The computer must be connected to a broadband internet service (only 80 kbps is needed, which is more than dial up usually provides, and less than most broadband.)
My understanding from their website, is that you place a VoIP phone call to them (an internet phone call) and they then route it into the normal US phone system (or VoIP to VoIP if you are calling another subscriber.)
If you are interested, check out the FAQ on their website. There appear to be some wrinkles about international calls (works MagicJack to MagicJack, or OUT of the international country INTO the US - obviously, they aren’t going to make a free international land line phone call for you!), and the computer must be on, unlike some competing VoIP providers hardware (for example, those that plug directly into a router rather than going through a computer).
It is much cheaper partially because they will be serving localized ads to you on part of their computer display. Doesn’t look too intrusive: see website or one of the many media reviews.
January 7th, 2008 at 7:56 am
Hi Matt, you should be correct, it’s a VOIP which your computer initiates a VOIP call to the center and then the center will route to normal US phone system.
January 12th, 2008 at 10:39 am
hi magic jack .com I recieved magic jack phone today . 1-12-08 . I THOUGMT YO WERE UP AN RUNING WITH MAC COMPUTERS ,, NOT SO! WHEN WILL THIS MAGIC JACK WORK IN MY MAC COMPUTER ? PLEASE ADVISE ME . I TOLD SO MANY FRIENDS ABOUT THIS AN NOW I DONT KNOW WHAT TO SAY. I NEED HELP PLEASE LET ME KNOW IF I LOST MY MONEY OR NOT . WHY DID YOU SEND THIS MAGIC JACK ,WHEN ITOLD YOU I HAD A MAC COMPUTER FROM THE START? DO I NEED TO RETURN IT? MY PHONE NUMBER IS 610 873 2589 PLEASE ANSWER SOON, THANK YOU EDWARD FLAFFE
January 12th, 2008 at 10:44 am
MAGIC JACK IS NOT WORKING IN MY MAC COMPUTER ! PLEASE ADVISE ME . 610 873 2589 THANK YOU . EDWARD FLAGGE
January 13th, 2008 at 1:01 am
Hi edward,
I’m not representing MagicJack. The MagicJack just happened to feature on my blog, which I found it’s worth a post. Btw, regarding the question why MagicJack ain’t work on your Mac machine, you can find out more from the MagicJack website here, about Mac upgrade. Hope it helps. Anyway, I’ll try forward your question to MagicJack.
January 15th, 2008 at 9:18 am
I can’t get magic jack to work. there is a tone, and it sounds the number I input, but it never connects. what do I do? Frustrated. srt
January 17th, 2008 at 2:39 am
Do you need a “home” phone to make this work??? Or, can the home phone be eliminated? If it cannot then what is the point?
I thought this would eliminate those monthly charges … or is this to just eliminate the “long distance” charges?
January 17th, 2008 at 5:47 am
I think the home phone line here is for calling the MagicJack route center, which you are not subject to any charges. From the route center they’ll route your call to any US phone system
January 17th, 2008 at 8:12 pm
I want to get magic jack, But my Question is I have DSL, so if I get ride of my home phone how do I get the magic jack to work?
January 17th, 2008 at 9:27 pm
Hi everybody, so sorry, perhaps the missed out sentence in this post left some of you in confusion. I’ve done the update. For the case of magic jack it actually comes with a phone jack at one end which you needs to connect to a phone line that is connected to a home telephone. And the other end is a USB port for you to hook up to your PC that you need Internet connection for VOIP. Read the update of this post again above and also the FAQ page on MagicJack website
January 17th, 2008 at 9:58 pm
Hi Janice, to clarify, the home phone here means the device. The advantage is you can connect to any home telephone set (the device), it’s not like other VOIP service that you have to use headphones and mics. MagicJack works with any home phone..
January 19th, 2008 at 3:57 pm
can you be on the phone and comper at the same time.
January 27th, 2008 at 9:44 am
can you call cell phones with magic jack?
January 27th, 2008 at 4:18 pm
I would need a phone # for Thousand Oaks Cal. 91360. Is that possible.? And when I got on your web site, my mouse and little arrow would not move around. Maybe soon you’ll have a better web site.??
February 3rd, 2008 at 3:58 am
Can I use Magic Jack In Mexico, if so please let me know. Thanks
February 3rd, 2008 at 7:06 am
Works for the States only
February 3rd, 2008 at 7:36 pm
I did not see a reply for this.
18 don guye Says:
January 27th, 2008 at 9:44 am
can you call cell phones with magic jack?
February 4th, 2008 at 12:00 am
does it just work mac comp
February 4th, 2008 at 8:13 am
I AM VERY INTERESTED IN MAGIC JACK, BUT I HAVE SOME OUESTIONS THAT I WOULD LIKE TO TALK TO SOME ONE LIV ON THE PHONE INSTEAD OF A RECORDED MESSAGE. PLEASE EMAIL ME BACK A TELEPHONE NUMBER WERE I CAN TALK TO SOME ONE LIV ON THE PHONE. THANK YOU….
February 5th, 2008 at 2:33 pm
Please call me so I can ask a couple of questions before ordering.
(937)416-5590
February 5th, 2008 at 6:22 pm
Hi Gaye, we don’t sell MagicJack here, you can contact Magic Jack.com for this
February 6th, 2008 at 11:52 am
I was wondering if you can make and recieve calls.
February 7th, 2008 at 12:42 pm
The magic jack will work anywhere in the world. The only caveat is you can only receive a US number. My brother lives in New Zealand and I sent him a magic jack using a phone number within the same area code of my parents in California. So now, it is a local call for my parents to call my brother. Since my brother’s phone number is a US number, calling anybody in the US (from New Zealand) is free for him. This is MUCH BETTER than Skype because Skype requires both parties to be home near the computer. As long as my brother is home, I can call him from my cell phone, or other places. This is not for “Geeks” as this article implies. It is NO DIFFERENT than having a home phone, you just have to be home to use it. You can connect a regular telephone to it. Hook up a corldless phone if you don’t want to be next to the computer.
There are a couple of problems:
1. The computer has to be on at all times to receive live calls (although the magic jack works while the HD is in hibernation) - if the computer is turned off, the magic jack server will send all incoming calls to your voicemail
2. You MUST have a broadband connection or better
3. You cannot be uploading or downloading anything while on a call (sound breaks apart), so this is not good for families with kids on the computer all the time
4. The new firmware has vastly improved the quality of calls, but it is still flawed, generally because it relies on the quality of your broadband connection (i.e. sometimes cracks and breaks up)
5. You can’t port your existing telephone number YET, you CAN get a new number in your area code (at least if you live in a city)
There is a solution right now if you want a magic jack AND you want to keep your existing phone number and be able to receive incoming calls from your current number:
You can “PARK” your existing telephone number at https://www.phonenumberbank.com . When people call your telephone number, the call will be forwarded to your magic jack, so you get to keep your number and still receive calls.
This is a great temporary solution until magic jack receives their license to port your number.
I am not affiliated with magic jack or the phone park company. I am a customer of both. Until I can port my number, I have to pay $9.95 a month for the parking, but it is cheaper than keeping my landline with ATT.
February 7th, 2008 at 12:49 pm
Hi Gus, Thanks very much for your very detailed explanation
February 8th, 2008 at 10:16 am
WHY DOESNT IT WORK WITH MACS?
WHEN WILL IT?
February 8th, 2008 at 9:29 pm
I live on the coast of Alaska, i’ve been trying to call my sis in Okla. I can hear her
clearly she can barely hear me I’ve changed usb ports, i upgraded still no luck even change computers and called others no one can hear me. I have XP, does any have a solution.
February 9th, 2008 at 3:02 pm
pjswanson:
Have you used magic jacks repair link? It is supposed to fix any issues you have. http://www.magicjack.com/site/magicfix.html
If you have already, then try a standard telephone in the jack (not a cordless) and use a new different phone cord.
If you’re using a softphone, then check the volume controls under START-> CONTROL PANEL-> SOUNDS AND AUDIO DEVICES.
The softphone headset and gear should also have volume and microphone controls.
Other than your sis’ phone as the problem, I can’t imagine what else it could be.
February 12th, 2008 at 4:41 pm
i cant get my jack to work at all the connections are find ive upgraded and still nothing in the process of registering i got cut off and never received a phone number my soft phone is also gone i’d like to reinstall the device but it’s not working either need a phone to talk to a live person to walk me through the problems before i send the device packing
Em
February 12th, 2008 at 4:42 pm
thx if you can help
February 14th, 2008 at 9:59 am
i spent 5 hours with tech support. no help at all. now they have blocked me from getting any tech support. this is really a company on the way up. no phone or email support. just chat from hell. don’t use this product.
February 15th, 2008 at 2:45 pm
The chat works fine for me, but I understand the need to talk to a live person. When I used Sunrocket I lost my mind trying to get somebody to help that actually knew something, not just reading off of a tech FAQ.
As far as all of these problems, I’ve had better luck than a few of these other posters.
When I first plugged in the magic jack, it downloaded everything fine, gave me the option to choose a number, and worked from then on out.
Make sure you try different USB ports. On my Gateway, I understand that the front USB ports do not process information as fast as the rear ports. The USB ports that seem to work the best for me (almost always perfect calls and clarity) are the ports next to the ethernet jack.
I run XP. Maybe magic jack has an issue with Vista? Don’t know.
February 18th, 2008 at 11:17 am
I TIC IS BERRY GOOD
February 19th, 2008 at 6:37 pm
I’ve had my Magic Jack for about two months. It’s amazing.
I’ll be removing my second business line soon.
Magic Jack works great on an older GE 2.4 GHz portable and an older direct plug-in Panasonic phone.
Just be sure you plug it directly to a USB port i.e., no hubs.
I live in the midwest and have friends in California I talk to all the time. Now, I don’t have to wait until after 9PM to call on the cell.
This is a genius device and the inventor has the ethics to make it available to everyone for a low price.
The fact it includes call forwarding and voicemail is hard to believe. (It even sends you voicemail to your computer as a voice e-mail!) Follow the directions and you’ll save a ton of money on long distance.
February 21st, 2008 at 5:10 pm
to magic jack company i would like to know how to get your phone service without a credit card i want to pay for it without putting my card number out there on line …please send me another option about how i can get your service.thank you Frank Kovach
February 21st, 2008 at 5:28 pm
hi i am trying to purchase the magic jack so i called and placed the order 3 times and i never got anything,no magic jack,no confirmation email,nothing,its been 3 weeks now…so i called back at least 6 times and every single time they would answer with thank you for calling can i help u with a free magic jack u know the introduction but when i say yes and tell them that i already order it 3 times and i didnt get anything they either hang up on me or tell me that ooops we dont handle calls for this product anymore but if i call back they wanna sell me the magic jack again untill i give them my zip code…so i would like to know what kind of company is this, are they unprofesional people working for the company or is just a scam becouse i am extremly disapointed
February 21st, 2008 at 5:29 pm
and plus there is no phone number on the site and the people that take the calls dont have a customer service number so how are we supouse to get in touch and ask anything about the product we wanna PAY for?
February 22nd, 2008 at 7:26 am
magic jack is a scam… dont buy this product people..i called to make the order 5 times.. none of my oders went through.. and i tried to do it online and they tried to charge my credit card but the lie was they wouldnt for 30 days.. the operators were all incompetant taking the calls
they put me on block as soon as i made the orser they ask for my zip code.. as soon as i told them my zip code they hung up on me like 10 times..one operator told me they dont take orders for magic jack. then i called back and they said they was taking the order. so i asked why you lied and said that you dont and they gave me some bs excuse about they are having trouble with their system,, what they are doing is putting your name on all the operators screens so that when you call they are hanging up on you..again this is a scam.. i have called the news to let them know.. i have the conversations taped so news can hear this so they can stop this false advertizing for this scam of a company.. you are better off with skype.. the opertaors are all stupid and they think that you are too..what kind of company has no phone number or customer service on their website.
im glad i didnt give these scammers my real credit card number lol
February 22nd, 2008 at 2:35 pm
ela,
For one, this is Tech Blog. Magic Jack has no affiliation with this blog. TechChee DOES offer a link to purchase products directly from MagicJack.
Secondly, if MagicJack was such a ripoff, then I would be posting that information. I post positive feedback only when it is deserved.
Thirdly, you need a computer to operate a MagicJack. If you are not savy enough to be able to order online, check the status of your order online, or able to utilize a online chat with customer service, then MagicJack is not for you. It is as simple as that. Call AT&T.
Frank,
A good solution for you is to open a new credit card account with a $500 limit to be used only for online purchases. That way any theives couldn’t get carried away on a spending spree, and if the information is stolen, the balance would be usually covered by the credit card company since it’s such a low amount. Further, it’s easy to monitor one card for all your online purchases. I made the mistake buying with multiple cards and forgetting to pay bills on time thinking I had a $0 balance. So it’s just my $500 Mastercard that gets all the action now online. You can now lock your credit reports to third party inquiries. Even if somebody pretends to be you, in order to unlock your credit, the bureaus must receive the request in writing with a copy of your DL and a recent utility bill. Go to this link for information: http://www.bankrate.com/brm/news/cc/20060911b1.asp
I still stand behind MagicJack.
February 23rd, 2008 at 3:07 pm
I have a Majic Jack running on MacOS 10.5.2. Everything works well EXCEPT for caller ID. The Jack isn’t passing along the Caller ID info to the phone or my Directv receiver that is connected to the jack. Any help would be greatly appreciated.
February 23rd, 2008 at 8:02 pm
It works !!!!! I’m sure everyone has thrown away, lost, taken a chance, given away, or loan $45.00. You have 30 days to return it and will not lose a penny. Magic Jack contact me when your stock hit the market. To all the skeptics out there, forget the bull and get into reality, real life. Afraid of change? I wonder if your old shoes hurt your feet?!!
February 23rd, 2008 at 8:09 pm
And Prince, do yourself a favor, learn how to spell and maybe you can figure everything else out
February 23rd, 2008 at 10:48 pm
If you connect three magic jacks on the same computer at the same time, will the magic jack work with three phones connected? Also, can you fax using the magic jack line?
Thanks
February 26th, 2008 at 6:33 am
Be careful, most VOIP services mess up your Enhanced 911 information as seen by the dispatch center. A dangerous thing to have happen if you can only dial 911, but can’t talk.
February 27th, 2008 at 1:28 pm
I got my magic jack today but my state is not on the selection
February 28th, 2008 at 2:03 pm
Can you fax using this product and can you call cell phones?
February 28th, 2008 at 2:26 pm
I recieved my majic jack almost a week ago.
It will not download, there are no instructions of how or where to send it back. I’ve hunted all of these sites trying to fix or return product. I will have to go thru my credit card company to cancell payment and make a report on why.
I would like an address and info on how to work this thing. Or where to send it back. this is my 3rd. request.
February 29th, 2008 at 4:27 pm
does magic jack work outside the US?
March 2nd, 2008 at 11:10 am
44. Why do you own a MAC?
47. Three Magic Jacks on the same computer? I doubt it will work unless you’re only on 1 phone at a time or you have a T1 line with a 99.9% uptime guarantee.
47 and 50. Fax…. I tried for your sake. No. 3 out of 3 tries = send did not work.
48. We didn’t have 911 growing up. How on earth did we ever survive?
49. That sucks. The best you can do is wait until they can port numbers and/or go to https://www.phonenumberbank.com and move a number from your area code to forward to whatever MagicJack number you have to choose from. It’s 10 bucks a month. Based on all the regular bitching that goes on in this forum, it sounds like getting your money back will cost you more time than it’s worth.
50. Call cell phones…. yes. MagicJack is a regular phone that can call any other phone with a phone number.
51. …and you’re requesting your money back for the third time, where? Here? What year did you get that lobotomy?
52. Outside of US? MagicJack works anywhere there is a good broadband connection, all over the world. All calls to and from it are free, as long as the calls are to/from the US or Canada, no matter where you are. If you live in New Zealand and you want to call your next door neighbor, however, it will cost you an international rate.
GUS
March 2nd, 2008 at 12:22 pm
Why do I own a Mac?
What is this 1995? You don’t have to be Microsoft fanboy to use the Internet do you? I use many platforms, including the cripleware out of Redmond. However, I prefer more elegant solutions for use in my home theater (which is where I’m using the MagicJack) on the Mini. I’m very happy with the product, save this one issue. It is advertised as a cross platform product - Mac and PC. I wouldn’t expect it to work perfectly with say Ubuntu or Fedora but I’d like it to work properly on supported platforms. I’m sure it will eventually.
So Gus, enjoy Live Search and Internet Exploder. Make sure you do your updates…
March 2nd, 2008 at 8:21 pm
I WOULD LIKE TO HAVE MOR INFORMATION ABOUT MAGIC JACK PHONE THANK YOU.
March 4th, 2008 at 7:21 am
Google and Firefox. 1995 was a good year. I wasn’t tied to this box and went outside once in a while. I found that PC is easier to build, upgrade, and can be minimalized to run all devices, including the motherboard, using Windows drivers(except NVIDIA graphics card and sound). I read all over boards of folks having trouble finding software, hardware, and drivers for their MACs. User friendly they are, however, I prefer dropdown lists to graphics and I might be somewhat of an anomoly. No insult intended, at least, until I read your side.
Have you tried the Magicfix and upgrade? Perhaps the new firmware is programed with what you need.
http://www.magicjack.com/site/magicfix.html
TO ANYBODY ELSE READING THIS BLOG. PLUG IN YOUR MAGICJACK INTO YOUR USB AND CLICK ON THE LINK ABOVE. THIS LINK WILL REPAIR AND UPGRADE YOUR DEVICE TO RUN ON THE LATEST FIRMWARE. USE THE USB PORTS AT THE REAR OF YOUR COMPUTER.
PC USERS: If your computer does not acknowlege that you have a MagicJack installed, then follow these directions:
START>
CONTROL PANEL>
SYSTEM>
HARDWARE TAB>
DEVICE MANAGER
Look for a yellow circle with an exclamation point in it (!)
If you don’t see one then click on:
UNIVERSAL SERIAL BUS CONTROLLERS and look for one (!) there
If you locate a yellow circle as described, right click on it, and select delete or uninstall. After that, a balloon will pop up near the clock automatically, click on that balloon and install the MagicJack (which is also titled TigerJet), by following the instructions.
If that does not work, then you might have to call geeksquad
March 4th, 2008 at 8:06 am
Yes, I’ve done the updates. I’ve been told by engineering that a fix is just days away. I’ll keep you posted.
FWIW, I find that by using a Mac I simply have less BAD software options. Virtually anything I need can be run in OS X and most of the best products started on the Mac or are released at about the same time. The best thing is that I can and do run MacOSX, Ubuntu, X11 and even XP or Vista all natively on one computer. I’m not trying to convert you (or anyone else) it’s up to you what computer and OS you want to run.
I found the question humorous in this day and age when Microsoft is loosing on every front and Apple is gaining users everyday, as are open source options. It’s not one company against another anymore. It’s on old culture versus a new one.
March 4th, 2008 at 12:43 pm
I love this product. I cut off my phone service at home being that i didnt need it anymore. The sound quality is crystal clear i havent come across any problems with the Magic Jack. I dont even use a actual phone i use plug in my head set to my compeuter one with mic and audio and it works great. it gives you the option to use your headset or the phone jack. At first i thought this was a scam but when i received my magic jack it was plug and play you can say it was up in less then 5 min.
March 6th, 2008 at 5:22 am
What states work with Magic Jack. I live in Baltimore, MD. Will it work for my state. I’ve read some say it doesn’t work where they live.
March 6th, 2008 at 8:46 am
Justice. It works using the internet. You can use it anywhere in the world. What people are complaining about is the lack of availability of area codes for their city/region/etc. to select from.
In the future this will not be a problem, as MagicJack claims that you will be able to transfer your existing phone number to your jack. If this is to occur, you get to transfer your area code also.
March 7th, 2008 at 5:39 am
I strongly recommend not ordering the magic jack if you have an apple computer. Despite their claims of being able to adapt it by downloading a fix program through a pc, me and my computer guru friends were unable make it work in any way. The tec support people are confused by macs and not helpful. It has been a huge waist of time.
March 7th, 2008 at 7:01 am
Beowolf,
That’s strange. Other than the caller ID issues described above I’ve had no problem. You must have an Intel based Mac…
March 8th, 2008 at 8:53 am
I WAS RIPPED OFF BY MAGIC JACK!
I tried the Free 30 day Trial, but the device would not work at all for me no matter what was tried. I contacted Magic Jack for a RMA# to return the item and got one, so the next day I mail it Delivery Confirmation and make certain that the item was recieved by Magic Jack.
At this point I thought all was fine, then 27 days after they first sent me this device, Magic Jack charged $46. to my bank account and so far has refused to give me back my money or even tell my why they took my money after they got everything back in under 2 weeks time.
So much for a Free 30 day Trial.
You people that are so excited better be careful with your Banking info around this company Magic Jack, cause they don’t mind at all simply taking your money and ignoring you.
Now I have to file a complaint against Magic Jack with the Post Office for FRAUD and then have my Bank & Mastercard dispute the charges for me.
I’m far from happy and down right mad as H_ll.
CScott
March 8th, 2008 at 9:07 am
To: “ROSE WILFER”
Magic Jack
PO Box 6846
W. Palm Beach, FL 33405
I advise you block them from access to your money, before they take your money, cause they took mine even after they got the thing back and even before the 30 Day Free Trial was up. You have to protect yourself.
I’m Disabled and get $630. a month so $46. taken from me for absolutely nothing harms my life very directly. Protect yourself first.
Good Luck,
CScott
March 8th, 2008 at 11:30 am
CScott
My take on this: Growing pains. Just because you did not get the level of service you’re accustomed to does not instigate FRAUD.
So you’re unhappy. You have recourse. That is why you pay with a credit card, and the credit card company will review the website and determine that you’re 100% correct. Problem solved.
As far as “ignoring” you, how is that possible while using Live Chat? I suppose they can simply not respond, but you have to give it time since the technicians chat with more than one customer at a time.
If the device did not operate, then you most certainly should be able to return it, regardless of a 30 Day policy. However, based on the ignorance of most people and their inability to analyze, detect, and solve issues as simple as trying it out on another computer, a different USB port, or plugging in a different phone; I surmise that if you mailed the MagicJack to me, it would operate as it was intended. This day and age, we all need to slow down, take it easy, be frugal, and if we can do so; then problems will only become puzzles leading to solutions.
P.S. If you are disabled and if you are not already aware of this, call 800-510-2020 anywhere in the country and they assist the eligible disabled to obtain county paid services and possibly locate new income sources. That number is national, but routes the calls to your local county.
March 9th, 2008 at 4:13 am
[…] shown in the diagram above, the USB digital fax comes with a phone jack port, which allows you to hook it up to a fixed telephone line. And then you hook the device to your […]
March 9th, 2008 at 7:56 am
I feel you guys have a LOT OF BUGS to work out. I’ve spent hours with this thing. Crap—it worked for an hour then the phone started making sounds while the phone was hung up.It would be nice to get better help.
March 10th, 2008 at 4:27 am
[…] track the phone conversation of your significant other at home. The Teleport 2.0 is equipped with a phone jack port at one end, which is to be connected to a home phone line and the other end is a USB port to be […]
March 10th, 2008 at 1:37 pm
Can anyone help me, I just made an order online and I only need to order one Majic jack but for some reason the order confirmation stated 2 and when I tried to change i go a blank page with error.
March 10th, 2008 at 3:15 pm
I’m really interested in magicJack and was wondering if you can change your phone number at any time and is it free or is there a fee? Because they don’t have my area yet so I was going to use another # right now.
March 11th, 2008 at 6:44 pm
Domain Name: MAJICJACK.COM
Ymax Communications Corp
rikardbone@aol.com
1209 Orange Street
Wilmington, DE 19801
US
Phone: 561-543-3905
March 14th, 2008 at 4:19 am
To the people that own a computer, but don’t know how they work, or don’t understand instruction books. If you have to read instructions more than 3 times, don’t order a Magic Jack. Enough said.
March 14th, 2008 at 5:27 am
question i have a majic jack and i want buy one more year service you a phone number give to me
March 14th, 2008 at 1:51 pm
UPDATE to “I was Ripped off by MagicJack!”
The product did not work cause I have Mac tech in use and nothing on the MagicJack website warned about troubles when I first accepted the free trial offer.
It appears that contrary to a few peoples posted views here that you re not an idiot if your MagicJack doesn’t work. There are tech compatibility issues.–Bill M (I guess U never had to be taught anything, U know it all, right? BTW MagicJack doesn’t come with an instruction book, genius)
Gus: I know you have good intentions, Thanks. I still say that taking someones funds without rendering the services purchased falls pretty dang close to fraud, however, I can accept that this is not the inventors fault, but the company doing the marketing of the product. They really need to lean more to the customer service direction, cause this kinda stuff only gives the product a bad name and that is just terrible.
This company needs far more ways for its Customers to contact them. The Tech Chat people were far from helpful when I could get through, (seeming like they were simply reading something to me that they didn’t even understand)
Anyway, I tried some of the ways to contact the inventor/owner of this thing and he did respond with a genuine apology. He said he’d fix the problem right away and he did. My funds were returned swiftly.
His name is Dan and his email address is: DBORISLOW@aol.com
I’m sure the product will do great if they can iron out the bugs with it and focus some extra energy on customer service.
Thanks to all for the help.
CScott
March 14th, 2008 at 11:54 pm
Thanks very much CScott for giving us the useful info about the inventor
March 16th, 2008 at 10:30 am
Do anyone have a phone number associated with the Magic Jack Company or it representatives
March 16th, 2008 at 7:37 pm
MagicJack works fine on Intel-based Macs as long as you install the Beta software using a PC. I have given two of them to my European friends on Intel MacBooks and they have called me(I am in NYC) from Tokyo and Thailand and sound quality is great for a VOIP phone. Like all VOIP’s, it occasionally has some dropouts but this is mostly when I am surfing around the Internet at the same time I am talking.
The one thing I can’t figure out is how to use a Headset only with it? Meaning no phone plugged into the MagicJack. Using it in Softphone mode appears to only work with PC’s. I’ve plugged in a number of USB headsets and played with various settings in the system preferences but still no luck. Unlike the PC software version, the Macintosh Beta doesn’t have a “switch” to go from Headset/Telephone. There is a volume/headset control in the MagicJack Menu but it appears to not function with a headset…. only a telephone.
Anybody have a headset working with a Mac? Perhaps when they issue a non-beta software version for the Mac it will work.
Thanks for anyone who can help.
Todd
March 16th, 2008 at 7:48 pm
ffm seeking a position . I would like to know if your planning
to hire remote order takers in the Cleveland Ohio area
I’m seeking a position in this area I have twenty years
in the customer service areas’
I’ll leave you my home number if you would like to talk to me
this is not a majic jacks phone no mine has’nt arrived yet
216 491 8171
Tanks Pauline hope to hear form you soon.
March 17th, 2008 at 8:43 am
It’s confirmed, call waiting and caller ID are not yet supported on the Mac. They’re working on both issues. Expect call waiting in the next update. Caller ID later.
March 17th, 2008 at 4:06 pm
got my magicjack today after only ordering last thursday. I live in NH so i had to get a mass prefix, but it worked great and sounded awesome. I also took advantage of the 5 year 50.00 offer, which is basically like having a free phone service. this may not be for everyone, but it really does work, and hopefully wont go away.
March 17th, 2008 at 4:40 pm
i would also like to add, that if anyone has children overseas in the military, you could send them a magicjack, and they could get a US # and call you a lot easier than most conventional ways from japan, germany, iraq, etc. food for thought
March 18th, 2008 at 1:26 pm
I bought the MagicJack 3 weeks ago it is still working fine for me .. I would suggest if your having problems when you first plug it in , to run the magicFix which is located on the magic website under customer care link.
I had to initially do that, it downloaded an upgrade and it is working perfectly. If you have a Mac .. download the update for Macs .. if you have vista .. do the same.
Also if you have Nero software on your computer or Yahoo Music engine Take it off temporarily untill after you do the downloads and your up and running.
magicJack is selling 10 - 15000 peices of this thing per day — and I can bet they are recieving 10,000 calls an hour to ask everything from how do I take it out the package to how do I return it if it doesnt work for me.
It is a new company in its infancy and They will go thru severe growing pains untill they are profitable and the sales peak slows a bit from introducing a new product.
Try buying from one of thier resellers who will be able to offer you more service at this time.
I bought several online at http://www.kingdirect.com here is the direct link to buy:
http://www.kingdirect.com/p7022/magicJack-USB-Telecom-Device/product_info.html?tech
March 18th, 2008 at 11:12 pm
I ORDERED MAGIC JACK ON 3-7-08 WITH 2-4 DAY DELIVERY SERVICE.$56.00 TOTAL NEVER RECIEVED IT. I HAVE CONTACTED THEM THROUGH CHAT SESSION AND EVERYTIME GET THE SAME RESPONSE WITH A DIFFERENT NAME.NAMES ARE NEVER THE SAME. NO PHONE NUMBER TO CALL MAGIC JACK. SO FAR ALL I CAN SAY IS THIS SMELLS ,STINKS ,POSSIBLE SCAM. BE CAREFULL . IAM DISABLE AND HAVE NOT GOTTEN THIS THING IN THE MAIL OR UPS YET. IT HAS ALL THE MAKING OF DECEPTION,SCAM NETWORK. CONSUMER BEWARE. I LOST $ 56.00 on 3-7-08 you can call me if u want and i will let you know .336-787-3866 or 322 fairview acres rd. lexington n.c. 27295 rmichael001@triad.rr.com e-mail
March 19th, 2008 at 3:36 am
Does the phone number issued, have a standard US phone number format?
March 19th, 2008 at 11:33 pm
How do I go about getting the magic jack
March 20th, 2008 at 4:57 am
I bought several online at http://www.kingdirect.com here is the direct link to buy:
http://www.kingdirect.com/p7022/magicJack-USB-Telecom-Device/product_info.html?tech
March 20th, 2008 at 5:08 am
reply to randy, hard to believe you had that kind of trouble. is it possible it just shipped slow? mine is working great, much better sound quality than vonage. i really think for the price they charge it is worth getting one. you dont risk a lot of money, and can return it no questions asked. here is a copy of an email got from the company:
Important ! Be sure to read this entire email.
You will only need to reply to this, if you want to make any changes to your existing order.
Over the last few days, we have not sent confirms to a few of our customers, resulting in the inability to make changes right away. We have not billed your credit card and will only do so at the proper time and for the proper amount. If you want to reduce this order; you need to Simply reply to the email address this email came from, with any changes you desire. You cannot ADD items to your order, if you want to add additional jacks, you will need to go to magicJack.com and enter a new order. Your magicJack(s) are either in your hands already or will be very soon. This email address can only help you with getting this order corrected. You must use Tech Chat below to help you with any technical issues. We will make all of our customers happy with us all of the time.
Thanks, Dan the Inventor.
March 22nd, 2008 at 4:03 am
I have yet to try Magic Jack, however I’m very interested based on much of the research/reviews I’ve read everywhere online. My greatest concern that this product has alluded to have some issues with Intel Macs even with the latest firmware updates. I’m sure in time that this will be addressed–I hope.
Some additional concerns I’m noticing is the implication that there is a lack of customer service support by the company. As with any product, for it to be successful the accessibility of customer service is critical as well as the staff’s knowledgeability for product support. Both which I’m reading appear to be lacking.
The other concern is that the company does not provide a phone number for customer support, only Live Chat. I find this to be somewhat disconcerting and as well as less than desired if consumers cannot have support in alternative ways especially as many units they are selling. Nearly all reputable companies provide this. It surprises me that Magic Jack doesn’t use their own product technology to have a phone number for their consumers that accepts incoming calls for customer support. Should any customer have problems in the future as there always is, this would be an asset to the company.
March 22nd, 2008 at 9:52 am
Seattle,
I have the MagicJack on an Intel mac mini. Calls work fine. Caller ID and Call Waiting doesn’t work on the Mac yet. This is a confirmed bug. They need to indicate this on their site.
March 24th, 2008 at 12:26 pm
If I have Majic Jack installed on my computer can I make free calls to another person who has Majic Jack installed on their computer even if they live in Africa or the Middle East?
Thanks
March 24th, 2008 at 8:37 pm
Ron,
You can call any person on their magicJack number in any country and the call is free.
So as long as they have a magic jack number the international call is free, if they dont have a magic jack then the phone call will cost who ever initiated the call.
I got great service from http://www.icpcparts.com/catalog2/magic-jack-telecom-device-p-962.html?tec
they mailed it to Canada for me.
March 24th, 2008 at 9:58 pm
beware——-there are no live people to talk to at this company!!!! after having a live chat for an hour with a complete idiot, i still don’t have my issues resolved. this was suppose to be a free 30 day trial, just charged for s&h. well they billed my $59.00 even before i got it. that sure expensive s&h. now i can’t get a refund of my money. i’m so mad and learry about this company that i am sending this back until they get everything worked out. good idea but not organized yet.
March 25th, 2008 at 1:55 am
Does it work with Vista?
And does it work with an Auto Dialer for business?
I have tried calling the 1800 number but is there anyone who has spoken with a live person. One time of $50 is much cheaper than even a Packet8 biz line which is $40 + taxes monthly!!! But I don’t want to be throwing $50 away if it doesn’t meet my needs…
March 25th, 2008 at 2:54 am
Just curious to anyone’s opinion with regards to the lack of phone customer support. that I’ve stated within my first post:
“Some additional concerns I’m noticing is the implication that there is a lack of customer service support by the company. As with any product, for it to be successful the accessibility of customer service is critical as well as the staff’s knowledgeability for product support. Both which I’m reading appear to be lacking.
The other concern is that the company does not provide a phone number for customer support, only Live Chat. I find this to be somewhat disconcerting and as well as less than desired if consumers cannot have support in alternative ways especially as many units they are selling. Nearly all reputable companies provide this. It surprises me that Magic Jack doesn’t use their own product technology to have a phone number for their consumers that accepts incoming calls for customer support. Should any customer have problems in the future as there always is, this would be an asset to the company.”
Jason, thanks for the update info on the company working diligently to improve the software features.
The more I review the product I still have some reservations, especially with the amount of trouble have with the return policy and refunds. As the old adage goes…”if it sounds to good to be true…”
March 26th, 2008 at 7:33 pm
what a bunch of whining bastards…..read the f****** directions….what do you expect for $39 ??? i have had mine for a month and it has worked perfect from day one on my mac mini my i mac and my mac book…get a life and stop your bellyaching.
March 26th, 2008 at 7:47 pm
Dear sir I bought 2 of these items and got charged over $144.00 dollars thats a tuff hit in the pocket book when your on a pention
March 26th, 2008 at 8:04 pm
Has anyone had any luck with a telephone number for magicjack? I have not received mine. I know it was received at the post offfice per the tracking number n march 6th but I still have not received it. I have tried to “talk” to the live chat and have had no luck. I want to see if it has been activated. I would think they could check but I can’t get them to answer the question. I ordered two (one for my dtr in Korea) and two two year packages. I am going to get charged 146 bucks for a product i never received. If anyone has any suggestions on how to contact a person I would appreciate them.
March 27th, 2008 at 6:24 am
good luck with them im returning my magic jack the number they give me was someones ceel phone number so i guess they get charged foe my calls.
March 27th, 2008 at 8:55 am
learn how to spell pension cell the number can be found in the mj fourms. just google magic jack to find it
March 27th, 2008 at 11:59 am
I have had my MJ for two days. It calls out fine. I just can’t receive calls. It says that the circuits are busy. Has anyone had this problem and if you solved it how did you do it. I have over 12 hours with tech suport and still no incoming calls. I am glad I did not disconnect my regular service. This will be great when all the kinks are worked out
March 27th, 2008 at 6:36 pm
dick bone e mailed me back when i had the same problem this morning.all he had to do is reset the connection and it worked fine. i think things were down for a few hours this morning?
March 27th, 2008 at 9:28 pm
The product is not bad, but the they have the worst customer service.
March 27th, 2008 at 10:45 pm
give them a chance they will get it right.
March 28th, 2008 at 1:57 pm
Would like to find mailing address of Magic Jack, so I can send them back two units I requested. Thank you.
March 28th, 2008 at 2:51 pm
Beware Beware Listen I just phoned my bank I was told
my account was in the negitive satus . because of majic jack
My money will be refunded if the transaction goes through
I have to wait until it clears my account before the bank will
take action. now ask my if I have ever seen the majic jack. The answer is no. Thirty day free trail is B.S . I was going to
try this new product . but not now . Now I see they can’t be
triusted. I DON’T EVEN HAVE THE INSTRUCTION WHEREBY I
CAN BITCH. If you don want to purchase do it with a green dot card and only have the amount in there suppose to recieve. and they can’t get any more. and you account will never have a overdraft charge. Thanks this is Cleveland
Wait don’t take a chance wait , there may a class action suit.
March 28th, 2008 at 2:57 pm
terrific grasp of the english language pauline. Unreal the stories you people are telling. have had mine 3 weeks, not one problem other than the usual voip type network issues. Reset the modem and all is well. class action suit, uh huh.
March 28th, 2008 at 4:59 pm
I thought the stories were usual also. There are so many
complaints obout this product, that there could very well be a suit that becomes from this product, dealing with the banks
government backed , don’t count it out, I saw were people
were charged the wrong amount for the majic jack. but at least they have the jack , maybe they used it two weeks
But I never recieved my jack.But if you’ve ever heard the phase buyer be whare .believe it. everyone giving information about this product is not lying. sign you people
March 28th, 2008 at 7:34 pm
could it be the demand was so great that there is a delay in shipping? could it also be the people trying to use this product without good results ,are just a bunch of dumb*****?
this is the easiest product i have ever used. i think with a product so new that you can expect some growing pains.
March 28th, 2008 at 11:01 pm
Yes I do understand that but I’m not concerned with the product not working , I’m concerned with the thirty gurantee
I’ was told I would be billed on the thirty first after I recieved
my majic jack . Therefore my thirty days are up before I recieve the product. I’ll just have to refuse it with the post office when it does arrive.
Tom i noticed you and several others constantly are replying to these emails, are you a part of this company;
answer this for me Do you have any idea if this company
stays in business long enough will they ever have a human addressing any of these complants?
Has anyone called Carl Monday or channel 19 or the chamber commerce?
March 29th, 2008 at 3:16 am
I tried the toll free number 1 800 510 2020 and 1 800 540 1226 to call you to get A magic jack but it did not work it will not connect for me I live in toronto canada do you have A local area code phone number that I can call you as I want one or more magic jacks plus will it work up here thanks.
March 29th, 2008 at 5:03 am
i am not part of the company, but i do belive in this product. i also feel if this was a scam all i could lose is $45 big deal.i think the people that bought multi year plans are not to bright without having a proven product….. please try e mailing the head guy at
, he will take care of your problem.
March 29th, 2008 at 6:44 am
My brother bought two majic jacks one for his business and
one for his personal use, he found out that you can not use
two jacks on one computer, the idea was to use on jack on
his lap top , He was on a business call , he lost the call
the call there was so much interference , a loud screching
noise. So I advise you to see if one will work for you don’t
invest berore you investgiate.
March 29th, 2008 at 7:17 am
you must read the directions as stated on the website.
March 29th, 2008 at 8:39 am
Tom hello again you must be asinged to answer my emails
24/7. I myself don’t have to worry about directions I don’t have a majic jack , I just got my money taken from my account. But when it does arrive, it will be returned immediately.he should have these comments before he commented.
March 29th, 2008 at 9:01 am
i think if you give them a chance you will love them. they expect 15,000,000 customers by year end,so i think there must be some growing/production problem going on. use that aol e mail i posted and he will get back to you, tom
March 29th, 2008 at 11:09 am
15,000,000xat lease$46.00=$690.000.000 not bad if
I didn’t think this company will fall on it —lwould buy stock,
March 30th, 2008 at 12:23 pm
Tom,
That’s the way I feel. It sounded too good to be true but I decided to try it anyway. If it doesn’t work it’s no big deal. It’s only $50. If I like it then I’ll buy some for my friends.
Tom said:
i am not part of the company, but i do belive in this product. i also feel if this was a scam all i could lose is $45 big deal.
March 31st, 2008 at 1:20 am
I found your forum interesting because I was a potential Canadian purchaser of the Magic Jack, it sounded like a great idea after I caught the promotion on TV, and after researching it here and elsewhere, I decided to try it. Unfortunately Canadian area codes and phone numbers are unavailable at this time, so I would have limited use for it, just something other Canadian buyers might keep in mind. I will, however, buy it when I can get a local phone number.
March 31st, 2008 at 7:19 am
i am at a motel sex in albany ny with a direct tv hook up and it still works fine.
March 31st, 2008 at 8:26 am
you are in a motel sex? i want to be in one of those too
March 31st, 2008 at 10:41 am
You might try Grand Central but there again you’ll have to settle for a USA phone number. It’s completely free with better features.
March 31st, 2008 at 11:41 am
John, (from Toronto, Canada) it may be a good idea to check stuff out about a product before you buy it rather than after; like are there Canadian #s? And the same thing applies to many of the complaints, do a basic search on Google for the information, or read what is written on Magic Jack’s site, and/or contact the ‘tech help’ that is supplied.
March 31st, 2008 at 1:04 pm
I’ve read the comment about the cost being very low,and of
course, it is low to one family, but mutiply $45.00 by millions of people. Thats the rip off.
I think it would be a wonderful product, but before you take
money from people make sure the product works correctly or
at lease take responsiblility for your mishaps.
You know somethings wrong when you can’t corresponde wirh a live person but, Who ever they would hire would
quit because the call would come overhelmingly.
March 31st, 2008 at 2:20 pm
I didn’t realize they had millions of users. Are they all upset with the service as you are? I should get delivery this week so very interested to see what happens.
March 31st, 2008 at 3:23 pm
Some people probabbly don’t worry about the cost or they
don’t have a knowledege of this web site where they can
go and express their thoughts, Its not so much as I’m upset
because I know my money will be refuned. Because I haven’t recieved the product. MY only problem is waiting for the amoount to clear my accoount I’, waiting and the bank is waiting then the bank will take action. I’m lucky because I haven’ t recieved the merchandise. And my thirty day free trile is over. So even if I was to recieve it, Can you realize
how much trouble I would have in getting my refund, they
would check their records and find out I ordered this two
months and my thirty day are up. not from the time I recieved
the jack. If I would acknowlege reciept of the jack I would be
lucked to it.
March 31st, 2008 at 3:25 pm
30 DAYS FROM THE ACATAVATION TIME
March 31st, 2008 at 4:46 pm
mine still works great.
3 weeks now.
March 31st, 2008 at 9:39 pm
in viagara falls on canada working great on frampton inn wi fi
April 1st, 2008 at 6:47 am
Goood for you Matt. I hope it continues to work for you
But I don’t understand Tom is what you mean acatavation time? After the jack gets acatavated. Majic jack still has
recieved my money from my back.Whether the jack worls for
me or not I’ve still paid for it . And I know from all the comments that are written on these pages. I’would have a
hard time getting my money back.
April 1st, 2008 at 6:09 pm
After your free 30 day trial your card will be charged $39.95 for your magicJack which includes a one year license. The $39.95 price above will be authorized on your credit card, but not charged to your credit card until the end of your free trial period. Click here to buy now! If for any reason the magicJack does not perform just as we say, you can return it to us during the first 30-days, and your card will not be charged. To request a Return Authorization Number, follow these four steps:
1. Click here and then …
2. In the comments, ask for an “RMA number”.
3. Press “Submit”.
April 1st, 2008 at 6:28 pm
Pauline, It’s very easy to dispute a credit card charge. If the company gets too many disputes the card companies will shut off their ability to even let customers use a card. Visa and Master Card are not dumb, they know when they have a business that is doing something wrong and they do act fairly quick.
April 1st, 2008 at 8:57 pm
Ok,
I have been reading your comments and I am speculative. I have to say I just ordered the magic jack. Its money well spent if it works….If not then Its still cheaper than 1 month of service with the phone company. That said. I have read comment after comment about how this product is in its infancy and to give it a chance. I totally agree. The last thing I want to point out to every person that has had a little bit of a tech issue with this product. MICROSOFT VISTA was released prematuraly bugs and all. A well known company released a product not fit for the average consumer. This company is at least trying to better the public and lower your bills. I am positive there are plenty of quirks, I am also sure that this company will be huge in a short matter of time. Has anyone ever tried to call microsoft about Vista? your better off not having a phone number for them, but I don’t see a class action lawsuit being talked about for them. Give it a chance! If your not computer literate have someone who is check it out. If its not working….trade it in for a replacement. If your not happy and cant get ahold of them. Call the BBB. Don’t cancel your phone service until you try it. If you don’t recieve it obviously thats a problem, dispute it. Either way, there is something you can do. It is all over the place that this product is new. It needs better customer service for sure, but for the initial price of what 39.95 and then 19.95 a year what are you paying for your home service now? For those of you using magic Jack with Vista, I would be totally suprised if it did work, not because of magic jack, but because of VISTA!
April 1st, 2008 at 10:46 pm
works like a champ on all my mac’s
April 2nd, 2008 at 5:35 am
works like a champ even at camp!!
April 2nd, 2008 at 6:39 am
works like a champ when i call my tramp……
April 2nd, 2008 at 7:13 am
Good for you, keep dialling
April 2nd, 2008 at 7:18 am
Good for you keep dialling
April 2nd, 2008 at 7:56 am
LOOK BEFORE YOU LEAP iF THIS COMPANY IS ANY GOOD
it will still be here in another year wait until you see fewer
bad comments on chat line I also have Vista and I don’twant to try to ad something foriegn that makes not work,,if thatis possible vista is so careful so many thing it will not allow
Thank the lord for that. But I would still call
April 2nd, 2008 at 8:02 am
They keep chopping my conbersation up that not me speaking.like this They probably want me to shut up.as i was
saying call DELL or whoever you bought your computor from
tell them about the magic jack see what they say before I
invest witch will be anoght year form now.I’ll have all the information I will need. But now I’m waiting on my money
Ill let you know how it goes.
thanks me
April 2nd, 2008 at 8:16 am
PETE you are correct its not hard to dispute a chargeI have
had to do several times.especialy the banks thats backed
by the federal government.All you have to do is explain why
a company should not be paid. and they will refund your money within 48 hrs I have 24 hrs to go I won’t by this wat agagin . Once they straighten every thing out I will order another one But I know a better way of ordering now . I’ll
make sure I get my thirty day free trail offer.
April 2nd, 2008 at 8:35 am
tom; Let me explain something to you What your saying is
orobably what was suppose to happen,did’t happen that
way. I ordered the jack almost two months ago , maybe they
had a big order of jack to come in , i don’t know, what I do
know was my bank informed me there a pending amount of$66.00 from majic jack. i never reieved the jack and sill haven’t recieved it . The bank told me I couldn’t refute the charge until it cleared. What if I did’nt have the money in my account, overdraft charges $ 8.00per day is charged until the
amount is satified to the bank. Now the amount has cleared
I have refuted the charged I simply told them I was suppose
to recieved a thirty free trail before my credit card was charge
I haven’t even recieved the jack and my money is gone.
Thank you for all you of your explanations, but Hopefully the
bank will handle it I hope they gave them a phone number
where they can speak to a human being, if they don’t they’will probably order an investigation.
April 2nd, 2008 at 11:08 am
even works when it’s damp
April 2nd, 2008 at 2:48 pm
I have a question about incoming calls. If I have number, say in Vancouver, Canada, but I live rural, 500 miles away, anyone living in my rural location using another phone service, AT&T, Bell, whomever, would have to pay long distance to call me, right?
April 2nd, 2008 at 3:00 pm
I have a question about incoming calls. If I have number, say in Vancouver, Canada, but I live rural, 500 miles away, anyone living in my rural location using another phone service, AT&T, Bell, whomever, would have to pay long distance to call me, right?
they would have to pay long distance
April 2nd, 2008 at 3:43 pm
Im not sure I would lthink the company that you would be
working for would somehow put up the tap for that since
the product that are inquireing about would belong to them.
I’ve done work form home before, the company paid for all
of my long distance,but now everyone juse about has free
long distance. I had free long distance when I had at&t an
my bill was $80.00 for the package I had, ow I’m with Calavier phone same package I had before my bill now $42.00.
April 2nd, 2008 at 3:53 pm
Will my local friends who do not have magic jack be charged long distance charges to call me since you assign a 10 digit number?
April 2nd, 2008 at 6:48 pm
Pauline, you’re getting a lot of milage out of that complaint, eh? If you put as much energy into researching and following the web site’s direcion to resolve your complaint you’d be phoning free now, rather than ragging on and on!
April 2nd, 2008 at 8:11 pm
I received 2 Magic Jacks and sent them back in one week because they didn’t work well. 2 weeks after that Magic Jack charged my credit card with over 100 dollars and I haven’t gotten it back yet. They don’t have a phone and their chat line is not help. Be careful doing business with these people.
April 3rd, 2008 at 1:46 am
Ordered 5 year plan about an hour ago from the website. No confirmation email. And no way to follow up on the order.
April 3rd, 2008 at 4:25 am
paul, you will get your product and it will work fine. youll get a number, and then they will confirm your plan with an email and you will be all set. relax and enjoy. and john, you probably have a crappy internet connection, or just didnt do it right. i live in podunk NH, and it works great
April 3rd, 2008 at 5:00 am
wherw in nh do you live? we are up by littleton.
April 3rd, 2008 at 5:05 am
works in a park…works in the dark……….works in my home….works in nome.
can be installed by a moron,who lives in the town of boron………
greatest product ever made,……better than getting laid……….
April 3rd, 2008 at 5:13 am
lol, agree with all your uses tom.
i live in antrim, right between keene and concord.
April 3rd, 2008 at 6:37 am
this is my computor, it doesn’t cost me anything to write I never gave up my land line phone, even if I had recieved
the majic jack, I would have kept my landline phone.
And with the carrier I don’t pay for long distant calls what is
do with my time and energy is not a concern of yours, if you’re happy with your jack use it and be happy and don’t concern yourself with my problem.
April 3rd, 2008 at 6:43 am
Paul like I said look before you leap, Did you think all these comments were placed on the line, were joking, these are
real people with bad claims, If there are enough complaints
something will be done.
April 3rd, 2008 at 6:49 am
Matt. I’m saying they kept the magic jacks when I sent them back far before the 30 days and then hit my debit card for over a 100 dollars 2 weeks later and I can’t get my money back. They have no phone, no fax, no business address or email, except for a no reply. Their device may work for some but they are still crooks in my book.
John
April 3rd, 2008 at 6:55 am
i can use it on my mac or my pc i can even use it in d.c……….
i can use it in a hotel i can use it in a motel
i can use in in germany to let my kids hear me yodel…….
i use it in the car when im near or far….
i use it in a bar to order from a far…..
at&t sucks the magic jack is just ducks!!
April 3rd, 2008 at 6:56 am
Hello Matt Sorry everything will not be fine its been 6 wks
since i ordered the jack , my money has left my account
And still no jack, When or if it does come I’m not even going
to except the package I tried to get my postman to order the
jack he looked at the comments that were writing and said no when my jack arrives , he as already been told to return it
If I’m not at home return it. Just called my bank, My money has for me refuteing the charge has been returned. now I’m happy.
April 3rd, 2008 at 7:00 am
Hello Tom I live in Ohio,Cleveland
April 3rd, 2008 at 11:44 am
I just got this thing a few hours ago and everything seems ok but I can’t figure out how to forward the calls to my other number.
April 3rd, 2008 at 1:51 pm
I have to say I’m not real impressed with this thing. The call forwarding isn’t working and tech support told me their engineers are working on the problem. My voice mails are recorded in my Grand Central account so I have no idea how that happens. I guess it’s because Majic Jack uses Google voice mail.
April 3rd, 2008 at 2:20 pm
just as I have said LOOK BEFORE YOU LEAP
gOOD LUCK i GUESS THERE IS A NUMBER FOR YOU TO CALL
FOR TECHNICIAL SUPPORT, you probally won’t get a live
person but, maybe they have some informaition that will help you.
April 3rd, 2008 at 2:44 pm
OK, I give up because you did tell me. This was only a convenience item for me so that friends in another area code could call me toll free. If the call forwarding doesn’t work then this product is useless for the purpose that I bought it for. Maybe I’ll just have to wait until Grand Central lets me have a second number.
April 3rd, 2008 at 4:20 pm
IT IS JUST TEMPORARY
April 3rd, 2008 at 4:53 pm
I hope so. Now when I dial my Magic Jack number from another telephone all I get is a busy signal so the voice mail doesn’t even work either. Did they even beta test this product before releasing it to the public?
April 3rd, 2008 at 5:27 pm
ok i have had magicjack a week now and i have not be able to use the service on a free trial basic i am really beginning to think it was all a scam into gettin my money so i have placed a block on my debit account and change my account number so they cannot access it to withdrawn funds out this scam is really not cool and can fool alot of people just before u buy into something readdddddd………first people terms and conditions they service should be called magicwack chat session are never helpful they tell u the same thing send u through fixit links that never work iam going to the highest of the highest to bring them down they have block me access to the chat session when i told them i wanted to cancel my free trial membership.
April 3rd, 2008 at 6:17 pm
shavon, you a black guy? based on your ridiculous grasp of the english language i have to assume you are to stupid to make it work right. the only people who have trouble are people who cannot type or speak english or who are retarded. sorry to be harsh, but its not a scam, works fine for me. but i have an IQ higher than 90, so it wasnt that hard.
April 3rd, 2008 at 6:33 pm
I guess that verbal attack means I have an IQ lower than 90 since my Magic Jack isn’t working as advertised? You might want to freshen up a bit on your own English skills. There are plenty of other blogs or groups where you can spread your hatred for blacks rather than do it here.
April 3rd, 2008 at 7:30 pm
i just had to restall my magic jack and it worked properly now iam convince it is not a scam
April 3rd, 2008 at 7:36 pm
matt it doesn’t take the level of an iq to figure out a scam when their is no resolution to your problem and how dumb do u sound shavon sounds like a blackgirl name looks like yo iq is not adequent enough to achieve and higher grade in proficiency..
April 3rd, 2008 at 9:30 pm
shav, not a racist bone in my body, just getting a little sick of reading people saying its a scam without figuring it out 1st. its an amazing little device that will save you buckets of money. its worth the 40 bucks to prove it is or isnt.
April 3rd, 2008 at 10:54 pm
It’s always the racist Aholes who will tell you they don’t have a racist bone in their body and they have a friend who is a minority. Its time this country got past its history of racism.
There will always be new immigrants to this country from around the world including Europe who come here legally and wont have a firm grasp of the english language and may not be as articulate as our verbal attacker on this forum.
I believe this forum is here to help those who may not be as technologically proficient as you Ahole and they may choose to express their own ideas whether they believe it to be a scam or the best thing since sliced bread.
No need for you to be upset and get racial buddy I dont think you have stock in this product so there is no need to go there.
ciao
April 4th, 2008 at 6:42 am
Thanks Storm, I don’t worry abut people who don’t like what
i say . This is my coountry. if any one doesn’t like what they head stop wasgting there time comming to the comment portion of this website. The complaints are not going to stop
If they don’t like what they read.contact the majic jack and tell them you are a loyal costomer and you don’t like the public complaining about them. So fix the damm product. smile.
April 4th, 2008 at 6:57 am
Pete , I hope you did’t buy more than one, because you can
only use one per computor.hope you get your money back.
April 4th, 2008 at 7:01 am
Does anybody here use the call forwarding feature? Tech support told me they’re working on a fix but so far nothing. I really don’t have much use for the product without that feature.
April 4th, 2008 at 7:33 am
I don’t think I’ll have a problem Pauline. The authorization number to return the product is easy to get without any questions asked. I just thought I would give it a few more days to see if they can fix the problem.
April 4th, 2008 at 11:12 am
I am seliing this wonderful product if interested contact me
thewebguy23 @ gmail.com